Refund & Return Policy – Lily Blooms

At Lily Blooms, we take pride in delivering the freshest flowers and gifts. If you are not completely satisfied with your purchase, we are here to help.

• Freshness Guarantee: Flowers are perishable items. If your flowers arrive damaged, wilted, or different from what you ordered, please contact us within 24 hours of delivery with photos.

• Replacement or Refund: Depending on the situation, we may offer a replacement bouquet or a full refund.

• Non-Returnable Items: Due to the perishable nature of flowers, we cannot accept returns once delivered.

• Cancellations: Orders cancelled at least 24 hours before delivery are eligible for a full refund. Orders cancelled after this period may not be refunded if preparation has begun.

Your satisfaction is our priority, and we will always strive to resolve any issues promptly.